TERMS & CONDITIONS
The Skinny Pen - Terms of Service
Effective Date: August 3, 2024
Welcome to The Skinny Pen! These Terms of Service ("Terms") govern your use of our website, products, and services (collectively, the "Services"). By accessing or using the Services, from the point of initial contact or consultation with The Skinny Pen regardless of processing order or not, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Services.
1. Use of Services
- You must be at least 18 years old to use our Services.
- You agree to use the Services only for lawful purposes and in accordance with these Terms.
- Any Medical or Personal Information provided by any customer is entirely confidential and not to be shared, copied or published anywhere without prior written consent.
2. Product Information and Use
- The Skinny Pen Weight Loss Products are intended for weight loss and are to be used as directed by a healthcare professional.
- You should consult with a healthcare professional before starting any weight loss program or using our products.
- The Skinny Pen is not responsible for any consumer/customer that may misinform our agent/pharmacist upon consultation. You are entirely responsible for your answers within a consultation face-to-face, online, email or WhatsApp.
- The Skinny Pen are not responsible for any customers that may develop any Eating Disorders after use. Should you find yourself in this position please contact a healthcare professional for medical advice immediately.
- You should undertake your own research of the product and short and long term side effects prior to use.
- The Skinny Pen is not responsible for any short or long term side effects stated on product information or experienced by a consumer. Please contact the manufacturer directly.
- The information provided on our website and through our Services is for informational purposes only and is not a substitute for professional medical advice, diagnosis, or treatment.
- All information provided by The Skinny Pen is directly from a licensed pharmacist.
3. Ordering and Payment
- By placing an order through our website or The Skinny Pen WhatsApp, you agree to provide accurate and complete information.
- All prices are listed in GBP and are subject to change without notice.
- Payment must be made at the time of order placement. We accept major credit cards and other payment methods as indicated on our website.
4. Shipping and Delivery
- Please refer to our Shipping Policy for detailed information on shipping rates, delivery times, and restrictions.
- We are not responsible for delays or failures in delivery due to events beyond our control, including but not limited to natural disasters, carrier delays, or customs inspections.
5. Returns and Refunds
- Please refer to our Returns Policy for detailed information on returns, exchanges, and refunds.
- We reserve the right to refuse returns or exchanges that do not meet our policy requirements.
6. Intellectual Property
- All content on our website, including text, graphics, logos, images, and software, is the property of The Skinny Pen or its content suppliers and is protected by copyright and other intellectual property laws.
- You may not use, reproduce, distribute, or create derivative works from any content on our website without our prior written consent. Any brand, persons or companies doing so will be found liable.
7. Limitation of Liability
- The Skinny Pen shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our Services or products.
- Our total liability to you for any claim arising from the use of our Services or products is limited to the amount you paid for the product.
8. Dispute Resolution
- Any disputes arising from or related to these Terms or your use of our Services will be resolved through writing only in email to: skinnypenuk@gmail.com
- You agree to waive any right to a jury trial or to participate in a class action lawsuit.
9. Changes to Terms
- We reserve the right to modify these Terms at any time. Any changes will be effective immediately upon posting on our website.
- Your continued use of the Services after any changes signifies your acceptance of the revised Terms.
10. Governing Law
- These Terms are governed by and construed in accordance with UK law in which The Skinny Pen resides.
11. Contact Information
If you have any questions about these Terms, please contact us:
- Email: skinnypenuk@gmail.com
- Phone: 07822012280
- Address: 20-22 Wenlock Road, London N1 7GU (Please note this is not a manned or physical storefront, this address is for correspondence ONLY)
Thank you for choosing The Skinny Pen. We are committed to providing you with high-quality products and excellent service.
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**PLEASE NOTE:** These Terms of Service are subject to change without notice. Please review the Terms periodically for any updates.